It seems a simple equation: processing costs should decrease as mail volumes decline. Except that’s not happening. And it’s hurting the U.S. Postal Service’s bottom line.
The Postal Service has not been able to lower mail processing costs at its 285 plants to match decreasing mail volumes, our recent audit report found.
Postage stamps, records manipulation, and a clandestine call to report suspicions. It has the makings of a good series to binge watch on a rainy weekend.
Instead, it’s a recent audit report on improving the controls around stamp stock at postal retail outlets. And it started with a call to our Hotline to report suspicious transactions involving stolen stamps from a Louisiana postal station.
People tend to attach special meaning to certain places. It turns out, the post office is just such a place for many rural Americans.
Rural customers value the social aspects of the U.S. Postal Service, including its place in the community, according to our latest white paper, Addressing the Diverse Needs and Wants of Rural America: Opportunities for the U.S. Postal Service.
In some urban and suburban areas, grocery delivery vehicles are a regular sight. Indeed, many urban dwellers get regular offers for an annual $100-subscription to a same-day delivery service.
Same-day delivery sure seems popular given the buzz. But same-day delivery of merchandise and...
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The Intelligent Mail Barcode (IMb) allows the U.S. Postal Service to track mail in real time from acceptance to delivery without the need for seeding and sampling of pieces.
The IMb is an information-rich barcode applied to mail pieces for automation discounts, free address corrections,...
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Less controversial than the Football Bowl Series college football rankings. More fun than most social media clickbait lists. It’s the annual top 10 stories from the postal and delivery world.
As we do at this time every year, here is our countdown of what we think are the top postal-...
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In 2017, the Postal Service implemented a new integrated Human Resources (HR) system, HERO, to evolve HR activities and align processes across the employee lifecycle. HERO provides a centralized and comprehensive HR system that helps to ensure efficiency, reporting analysis, and mobility....
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When it comes to postal products that don’t cover their costs, the Postal Service finds itself in a no-win situation. The Postal Accountability and Enhancement Act (PAEA) requires the Postal Service to make sure all products cover 100 percent of their direct costs. Products that fall below costs...
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