It seems a simple equation: processing costs should decrease as mail volumes decline. Except that’s not happening. And it’s hurting the U.S. Postal Service’s bottom line.
The Postal Service has not been able to lower mail processing costs at its 285 plants to match decreasing mail volumes, our recent audit report found.
Postage stamps, records manipulation, and a clandestine call to report suspicions. It has the makings of a good series to binge watch on a rainy weekend.
Instead, it’s a recent audit report on improving the controls around stamp stock at postal retail outlets. And it started with a call to our Hotline to report suspicious transactions involving stolen stamps from a Louisiana postal station.
People tend to attach special meaning to certain places. It turns out, the post office is just such a place for many rural Americans.
Rural customers value the social aspects of the U.S. Postal Service, including its place in the community, according to our latest white paper, Addressing the Diverse Needs and Wants of Rural America: Opportunities for the U.S. Postal Service.
For some businesses, transportation is a simple matter, getting things from point A to point B, or maybe even getting things from point A to points B, C, and D. For the U.S. Postal Service, it’s a different level of complexity altogether.
Using both contractors and postal-owned...
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Guess who just celebrated an anniversary? The Postal Service. Yesterday marked 245 years since Congress created the United States Post Office Department. So, it seems fitting that today is the day we wrap up our series on the value of the Postal Service. This week’s blog focuses on the economic...
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The COVID-19 pandemic and stay-at-home orders have shown us all the value of having mail and parcels delivered to our door, but even during normal times there are remote and rural communities that rely solely on the Postal Service to deliver their parcels year-round.
Our white paper “...
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Mail is considered missent when it is sent to the wrong processing and distribution center or delivery unit. For example, mail originated in Albany, NY, addressed to Tampa, FL, but was received in San Francisco, CA. In 2019, the OIG surveyed postal managers, and they named missent mail as a top...
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Exit processing refers to procedures followed when an employee separates from the Postal Service. Separations are personnel actions that result in taking the employee off the rolls of the Postal Service. Procedures vary depending on the employee (i.e., staff or contractor) and the reason for the...
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