It seems a simple equation: processing costs should decrease as mail volumes decline. Except that’s not happening. And it’s hurting the U.S. Postal Service’s bottom line.
The Postal Service has not been able to lower mail processing costs at its 285 plants to match decreasing mail volumes, our recent audit report found.
Postage stamps, records manipulation, and a clandestine call to report suspicions. It has the makings of a good series to binge watch on a rainy weekend.
Instead, it’s a recent audit report on improving the controls around stamp stock at postal retail outlets. And it started with a call to our Hotline to report suspicious transactions involving stolen stamps from a Louisiana postal station.
People tend to attach special meaning to certain places. It turns out, the post office is just such a place for many rural Americans.
Rural customers value the social aspects of the U.S. Postal Service, including its place in the community, according to our latest white paper, Addressing the Diverse Needs and Wants of Rural America: Opportunities for the U.S. Postal Service.
Sometimes our auditors look at specific incidents or facilities. Other times, especially when concerns are raised, we examine broader, more systemic issues. So, what did we do when more than 70 members of Congress asked us to look into the persistent declines in on-time mail delivery in 17...
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There’s been a lot of talk recently about the Postal Service making changes and “slowing down the mail,” using terms like service standards and service targets. Don’t understand what any of this means? Don’t worry, you are not alone. Shedding some light on this subject is the...
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It’s hard to imagine a single part of our daily lives that hasn’t been changed by the seemingly unrelenting advances in technology. At the same time, it’s vitally important that businesses strive to keep up with the latest and most promising innovations to remain competitive and meet the demands...
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Mail Transport Equipment (MTE) is a system of containers (including sacks, pouches, trays, wheeled containers, pallets, etc.) used to convey mail during processing and transportation between facilities and its customers and/or contractors.
Our objective is to assess the Postal Service's...
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