Mail service to military bases or diplomatic posts abroad might not look like “mail call” of yore, but it can have the same effect: It boosts morale. High-quality mail service provides a valuable link between loved ones at home and those serving our country afar.
Sometimes our auditors look at specific incidents or facilities. Other times, especially when concerns are raised, we examine broader, more systemic issues. So, what did we do when more than 70 members of Congress asked us to look into the persistent declines in on-time mail delivery in 17...Read More