More packages and fewer letters to more addresses each year. That’s the daily drill for U.S. Postal Service city carriers and city carrier assistants (CCA), the non-career carriers who make up a growing segment of the workforce.
As we’ve noted in past blogs, customers are feeling negative effects of this changing mail mix. Complaints of late delivery or missed deliveries have increased in some areas.
The mailbox cannot live by ad mail alone. It needs other types of mail to boost ad mail’s effectiveness.
That’s the key finding from our recent white paper, Advertising Mail: Mail Mix Matters. The presence of a non-advertising mailpiece in the mailbox enhances the likelihood that a person will read, positively react to, and respond to a piece of advertising mail. Both First-Class Mail and Periodicals (such as a magazine) proved effective in driving those outcomes.
Data use is critical for all aspects of the U.S. Postal Service’s operations, including determining costs and setting prices. That’s why data systems need to be accurate and reliable.
There’s been a lot of talk recently about the Postal Service making changes and “slowing down the mail,” using terms like service standards and service targets. Don’t understand what any of this means? Don’t worry, you are not alone. Shedding some light on this subject is the...
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It’s hard to imagine a single part of our daily lives that hasn’t been changed by the seemingly unrelenting advances in technology. At the same time, it’s vitally important that businesses strive to keep up with the latest and most promising innovations to remain competitive and meet the demands...
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In the best of circumstances, the peak mailing season — typically from November to January — puts the U.S. Postal Service’s network to the test with higher volumes of mail and packages. Add in the effects of the pandemic — namely, increased package volume and decreased employee availability at...
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Mail Transport Equipment (MTE) is a system of containers (including sacks, pouches, trays, wheeled containers, pallets, etc.) used to convey mail during processing and transportation between facilities and its customers and/or contractors.
Our objective is to assess the Postal Service's...
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