Ever watch an ad on YouTube and think, “I don’t get it?” It’s likely the ad was directed at a certain customer segment – like, say, millennials. Companies target their advertisements in a variety of ways to reach different types of customers, and age segmentation is one of the most common.
You may have noticed that most of our blogs are based on our recent audit reports, which lets us highlight some of our work and solicit feedback from readers. Stakeholder input often provides ideas for future reports.
In fact, our ideas for audit work must be balanced between stakeholder requests, projects mandated by law, and discretionary work. Projects mandated by law include last week’s blog on the U.S. Postal Service’s inventory of unused space.
The U.S. Postal Service owns roughly 8,400 properties and leases more than 23,000 others with annual rents totaling more than $800 million. Yet, the Postal Service has “excess space” — property or space not used or needed.
Zero Base sounds like the first acclimation stop on a climb up Mount Everest. It’s actually an important program to help the U.S. Postal Service control costs in its Postal Vehicle Service (PVS) program.
The PVS fleet transports mail primarily within a 50-mile radius: between processing...
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It seems a simple equation: processing costs should decrease as mail volumes decline. Except that’s not happening. And it’s hurting the U.S. Postal Service’s bottom line.
The Postal Service has not been able to lower mail processing costs at its 285 plants to match decreasing mail volumes...
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Postage stamps, records manipulation, and a clandestine call to report suspicions. It has the makings of a good series to binge watch on a rainy weekend.
Instead, it’s a recent audit report...
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Effective remediation of cybersecurity events is critical to the integrity of Postal Service systems and to enabling the goals of uninterrupted service delivery, preservation of consumer trust, compliance with regulations and standards, and the retention of a competitive position in the digital...
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The Postal Service provides packaging supplies for its domestic and international Priority Mail Express and Priority Mail products at no additional cost. Free packaging is a unique selling tool, differentiating the Postal Service from its competitors. These packaging items include boxes and...
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The Postal Inspection Service maintains a National Forensic Laboratory, which has forensic scientists, analysts, and contractors assisting postal inspectors in identifying, apprehending, prosecuting, and convicting individuals responsible for postal-related crimes. The forensic team conducts...
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