Ever watch an ad on YouTube and think, “I don’t get it?” It’s likely the ad was directed at a certain customer segment – like, say, millennials. Companies target their advertisements in a variety of ways to reach different types of customers, and age segmentation is one of the most common.
You may have noticed that most of our blogs are based on our recent audit reports, which lets us highlight some of our work and solicit feedback from readers. Stakeholder input often provides ideas for future reports.
In fact, our ideas for audit work must be balanced between stakeholder requests, projects mandated by law, and discretionary work. Projects mandated by law include last week’s blog on the U.S. Postal Service’s inventory of unused space.
The U.S. Postal Service owns roughly 8,400 properties and leases more than 23,000 others with annual rents totaling more than $800 million. Yet, the Postal Service has “excess space” — property or space not used or needed.
There’s been a lot of talk recently about the Postal Service making changes and “slowing down the mail,” using terms like service standards and service targets. Don’t understand what any of this means? Don’t worry, you are not alone. Shedding some light on this subject is the...
Read More
It’s hard to imagine a single part of our daily lives that hasn’t been changed by the seemingly unrelenting advances in technology. At the same time, it’s vitally important that businesses strive to keep up with the latest and most promising innovations to remain competitive and meet the demands...
Read More
In the best of circumstances, the peak mailing season — typically from November to January — puts the U.S. Postal Service’s network to the test with higher volumes of mail and packages. Add in the effects of the pandemic — namely, increased package volume and decreased employee availability at...
Read More
Mail Transport Equipment (MTE) is a system of containers (including sacks, pouches, trays, wheeled containers, pallets, etc.) used to convey mail during processing and transportation between facilities and its customers and/or contractors.
Our objective is to assess the Postal Service's...
Read More