This holiday season it’s a buyer’s market and online retailers are pulling out the stops to woo customers, most notably with free shipping. Free shipping is a perennial holiday perk, yes, but this year some retailers have waived a minimum order to get free delivery.
It’s okay to be immature if you’re a young sapling on your way to becoming a giant oak. But it’s not good when talking about an organization’s ethics program.
This Veterans Day falls on the 100th anniversary of the end of World War I, when the armistice was enacted on the eleventh hour on the eleventh day of the eleventh month in 1918.
Ceremonies and occasions to mark the centennial anniversary are planned nationwide, including a tolling of bells across the country at 11:00 a.m. local time on November 11.
All things considered, the U.S. Postal Service performed well in processing and delivering election and political mail during the 2018 midterm elections. But there are areas that could be improved for the general election in 2020.
In response to a request by the Postmaster General, we...
Read More
This month’s infographic, taken from our audit on workload and workforce performance indicators in customer service, delivery and vehicle operations, shows First-Class Mail volume has declined more than 11 percent since 2014 while Package Services volume has increased at an extraordinary rate....
Read More
In this factional postal world, a lot of people seem to agree on one thing: U.S. Postal Service workers should wear uniforms, regardless of position or career status.
Comments to two previous blogs on postal uniforms support that assessment. In 2012, we ran a...
Read More
Since 2014, the Postal Service has deployed Small Package Sorting System (SPSS) machines to address capacity shortfalls at processing facilities. The Postal Service reported shipping and package volume has increased 53 percent since 2014. The SPSS machine was designed to provide automated...
Read More