USPS Office of Inspector General

This year marks the 40^th anniversary of the Inspector General Act of 1978, but the concept of oversight goes all the way back to the country’s founding when General George Washington adopted a European practice by appointing agents to inspect his army and report their findings.

The U.S. Postal Service has more work to do to improve retail facility conditions and to fix potential safety and security problems.

We all know that management mantra “what gets measured gets managed.” Hence, much attention is placed on the U.S. Postal Service’s service standards and service performance goals.