Election season arrives like clockwork. Every four years, a general election. Every two years, a midterm election. The U.S. Postal Service plays a regular role in elections, with the delivery of both election mail and political mail. Election mail is a mailpiece that an authorized election official creates for voters participating in the election process, while political mail is mail used for political campaign purposes.
For any business, customer service is important. It improves the brand image, keeps customers loyal, and provides insights into the customer experience. In the past, customer service operations for a major corporation would involve thousands of service agents to handle calls — from routine...Read More