Delivering Peace of Mind

Do you mail in your tax returns? Have you ever received a summons for jury duty? If so, it’s likely you’ve sent or received Certified Mail — a special service from the U.S. Postal Service that provides proof of mailing to the sender.

 

Open or Closed: Now You Can See

If you are a regular visitor to our blog or any part of our website, you are probably familiar with our mission: to ensure efficiency, accountability, and integrity in the U.S. Postal Service. Our work also helps to maintain confidence in the postal system and to improve the Postal Service’s bottom line.

We achieve the mission by performing independent audits and investigations and conducting in-depth research and analysis on postal issues to identify opportunities for revenue growth and increased operational efficiencies.

 

'Tis the Scan Season

It’s the week before Thanksgiving, when attention turns to travel, favorite family recipes, overeating, and, of course, package delivery.

That’s right. Cyber Monday is right around the corner and predictions put this year’s spend at roughly $3.8 billion in sales. And with an expected jump in online sales of 18-21 percent over the entire holiday season, the U.S. Postal Service is preparing for a 10 percent increase in the number of packages it will deliver (to 850 million) between Thanksgiving and New Year’s Day.

 

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Recent Comments

  • 22 hours 55 min ago
    Hello, Amber. Thanks for your message. We are an independent agency of the Postal Service and unfortunately can't help with delayed mail or packages. You can file a complaint with the Postal...
  • 23 hours 1 min ago
    Hello, Roberta. ​Thanks for your message. For mail theft, we recommend filing an online complaint with our Hotline by clicking on the “Contact Us” tab at the top of this page and selecting “Hotline”...

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