This year, it almost feels like the unofficial motto of the U.S. Postal Service should be changed to “neither hurricanes, floods, nor wildfires stay these couriers from the swift completion of their appointed rounds.”
You hear a lot about employee engagement these days. Seems every organization will tell you it’s important, including the U.S. Postal Service.
But what exactly is employee engagement? Is it just a fancy name for morale? Partially it’s about morale. But engagement also encompasses professionalism, dedication, and pride in the mission. The idea is to have employees who are committed and motivated to do their best work.