As the post that handles almost half of the world’s mail volume, the U.S. Postal Service knows a thing or two about mail. But that doesn’t mean it can’t learn something from other posts.
You hear a lot about employee engagement these days. Seems every organization will tell you it’s important, including the U.S. Postal Service.
But what exactly is employee engagement? Is it just a fancy name for morale? Partially it’s about morale. But engagement also encompasses...Read More