Our Semiannual Report to Congress – and You

Two times a year, we publish a chronicle of our work and activities for a just-ended 6-month period. This Semiannual Report to Congress (SARC) is required by the IG Act, but it’s also a chance for us to share a summary of work with our many stakeholders, including the public. The work reflects our mission to help maintain confidence in the postal system and improve the U.S. Postal Service’s bottom line and overall efficiency through independent audits, investigations, and research.


Post-Holiday Blues?

The major carriers have announced price increases for early 2016 but the holiday season is still expected to be a buyer’s market. Major retailers will again offer free shipping deals, free returns, and easy in-store pickup for those seeking that option.



Recent Poll

Number of packages you returned or plan to return post-holidays:

Recent Comments

  • 2 days 10 hours ago
    I am also adding the same issues in Coppell. I order glaucoma eye drops from a mail order pharmacy in Florida. 2 mths ago they sent my package to mcKinney from Coppell in error . It took approx 3...
  • 2 days 15 hours ago
    Click and Ship has been down for months. I get the error message "Sorry, your transaction has been declined. Your transaction cannot be processed at this time with this payment type." I...

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