How important is same-day delivery to you when shopping online?

That ethereal voice was enough for Ray Kinsella to build a baseball diamond in his cornfield in the movie Field of Dreams. But is this approach a sound business model for same-day delivery providers? It seems to be the model they are following: provide same-day delivery in anticipation that customers will eventually consider it standard practice – and actually want it.


Plugging up the ‘Brain Drain’

When long-term, experienced workers leave companies, they take their know-how with them. It’s called “brain drain” and it happens at organizations of all sizes and kinds, most notably companies with a large number of baby boomers getting ready to retire and industries that are restructuring. The newspaper industry comes to mind, as does manufacturing, as does the U.S. Postal Service.



Recent Poll

Would you abandon your online cart if you discovered at checkout that shipping costs money?

Recent Comments

  • 1 day 14 hours ago
    I placed a "hold mail" request (Confirmation #: CAH229463586). My mail was to be held from 11-20-15 to 11-26-15. I came home and mail was in my mailbox. I am very unhappy about this....
  • 1 day 18 hours ago
    Suspicion of passport stolen during "tracked" delivery # 9114 9999 4431 3872 0739 02, case # CA125527754. Details follow in message intended for Customer Service previously contacted by...

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