How important is same-day delivery to you when shopping online?

That ethereal voice was enough for Ray Kinsella to build a baseball diamond in his cornfield in the movie Field of Dreams. But is this approach a sound business model for same-day delivery providers? It seems to be the model they are following: provide same-day delivery in anticipation that customers will eventually consider it standard practice – and actually want it.

 

Plugging up the ‘Brain Drain’

When long-term, experienced workers leave companies, they take their know-how with them. It’s called “brain drain” and it happens at organizations of all sizes and kinds, most notably companies with a large number of baby boomers getting ready to retire and industries that are restructuring. The newspaper industry comes to mind, as does manufacturing, as does the U.S. Postal Service.

 

Pages

Recent Poll

How important is free shipping when deciding whether to place an online order?

Recent Comments

  • 1 hour 22 min ago
    We appreciate all the thoughtful comments on this important topic. The OIG does read and chronicle them, as stakeholder feedback is used for analysis to identify system issues for future work.
  • 22 hours 8 min ago
    Issue today was at the Danville, VA post office located on Teague Court. I had to take our companies monthly bill out to the bulk mailing office. On my first trip, I found the door locked and all...

Monthly Archive