Serving up Self Service

Postal customers took fewer trips to the Post Office this past holiday season but that doesn’t mean they spent less on postal products. They just conducted more business through alternative channels, such as online at USPS.com and self-service kiosks. Over the 2013 holiday season, transactions at brick-and-mortar post offices were down 8 percent compared to last year, but transactions through alternative access were up 17 percent, postal officials reported.

 

Pages

Recent Poll

How many Forever Stamps do you have on hand?

Recent Comments

  • 5 hours 51 min ago
    I feel ya' Kelly. Ive been on an Aux route for 16 years. Thought I was the only crazy one for sticking around this long. Glad to know there are others out there. But, it is also a shame. We now...
  • 5 hours 52 min ago
    Sent a box with Christmas gifts on 12/12 and as of today 1/17 no emails stating what happened to the box. That's sad my grandson ended up with no gifts. Also bought a smart watch on 1/4 and is...

Monthly Archive