Serving up Self Service

Postal customers took fewer trips to the Post Office this past holiday season but that doesn’t mean they spent less on postal products. They just conducted more business through alternative channels, such as online at USPS.com and self-service kiosks. Over the 2013 holiday season, transactions at brick-and-mortar post offices were down 8 percent compared to last year, but transactions through alternative access were up 17 percent, postal officials reported.

 

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  • 10 hours 4 min ago
    If your blue collection boxes look bad or need repairs, tell you mail carrier. When they scan the box during collections, they may add a discrepancy note to the CPMS data base that the maintenance...
  • 11 hours 37 min ago
    I am commenting on the US Post Office in Verona, Wisconsin. Today as with most days there was no ample parking for customers. There was one space available when I arrived but only three customers...

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