Serving up Self Service

Postal customers took fewer trips to the Post Office this past holiday season but that doesn’t mean they spent less on postal products. They just conducted more business through alternative channels, such as online at and self-service kiosks. Over the 2013 holiday season, transactions at brick-and-mortar post offices were down 8 percent compared to last year, but transactions through alternative access were up 17 percent, postal officials reported.



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Number of packages you returned or plan to return post-holidays:

Recent Comments

  • 1 day 12 hours ago
    I mailed a certified letter to a Govt. office in Washington D.C. on 3/13/2018. It arrived at the WA D.C. Distribution Center 3 days later on 3/16/2018. Since then the tracking shows the letter as...
  • 1 day 13 hours ago
    Paid for two day shipping. It had been 4 days and my package has not arrived at it’s destination. When I punch in tracking all it says is “delayed” with no further details on when it will arrive. It...

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