Serving up Self Service

Postal customers took fewer trips to the Post Office this past holiday season but that doesn’t mean they spent less on postal products. They just conducted more business through alternative channels, such as online at USPS.com and self-service kiosks. Over the 2013 holiday season, transactions at brick-and-mortar post offices were down 8 percent compared to last year, but transactions through alternative access were up 17 percent, postal officials reported.

 

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  • 2 days 9 hours ago
    The Schaumburg post office on Schaumburg Rd in Schaumburg Illinois looks run down. The post office has a prominent location, and it stands out, but not in a good way. Schaumburg is a beautiful...
  • 2 days 10 hours ago
    Ouch,no one cares..but US. Those who work in the trenches,while those who work in their ivory towers,,crunch numbers,then ordering us,claiming the job can be completed,,in sucu&,such of time. H...

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