Serving up Self Service

Postal customers took fewer trips to the Post Office this past holiday season but that doesn’t mean they spent less on postal products. They just conducted more business through alternative channels, such as online at USPS.com and self-service kiosks. Over the 2013 holiday season, transactions at brick-and-mortar post offices were down 8 percent compared to last year, but transactions through alternative access were up 17 percent, postal officials reported.

 

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    I would appreciate and be grateful for mail being delivered in just three days. As it stands now and with many unacknowledged complaints about opened mail, missing mail, no mail etc..lm lucky to get...
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