Serving up Self Service

Postal customers took fewer trips to the Post Office this past holiday season but that doesn’t mean they spent less on postal products. They just conducted more business through alternative channels, such as online at and self-service kiosks. Over the 2013 holiday season, transactions at brick-and-mortar post offices were down 8 percent compared to last year, but transactions through alternative access were up 17 percent, postal officials reported.



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Recent Comments

  • 11 hours 21 min ago
    We live at an RV park. They have installed postal boxes in a room and provided us with a key for our unit. However, the postman brings the mail and drops it off at the office and the park manager is...
  • 18 hours 36 min ago
    Pay for performance?!?!?!? The SUPERVISORS LIE about the numbers so the carriers are skipping breaks and running all day so the SUPERVISORS can get paid for performance?!?!? Exactly who is doing all...

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