The Innovation Unit Dilemma

Innovation is a hallmark of the digital revolution yet for many companies innovation remains hard. The popular book The Innovator’s Dilemma notes that companies often either ignore a disruptive technology or if they recognize it, they try to manage it like their traditional business. The book says companies need to recognize the disruptive technology and then set up a separate unit to manage it.

 

Pushing the Envelope Hits 5-Year Mark

Wow, how time flies. Five years ago we launched our first blog as a way to engage stakeholders and solicit input on important postal topics. We haven’t stopped blogging since – 282 and counting (and more than 670,000 views!). A lot has changed in that 5 years – not necessarily for the U.S. Postal Service but in the social media realm.

 

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  • 20 min 33 sec ago
    Hi Cynthia, and thank you for reaching out to the USPS OIG. The best thing to do here is to file an official complaint with the OIG Hotline, which you can do by clicking the big red button at the top...
  • 23 min 1 sec ago
    Hi Kenny, Thank you for reaching out to the USPS OIG. The best thing to do here is to file an official complaint with the OIG Hotline, which you can do by clicking the big red button at the top tight...

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