The Innovation Unit Dilemma

Innovation is a hallmark of the digital revolution yet for many companies innovation remains hard. The popular book The Innovator’s Dilemma notes that companies often either ignore a disruptive technology or if they recognize it, they try to manage it like their traditional business. The book says companies need to recognize the disruptive technology and then set up a separate unit to manage it.

 

Pushing the Envelope Hits 5-Year Mark

Wow, how time flies. Five years ago we launched our first blog as a way to engage stakeholders and solicit input on important postal topics. We haven’t stopped blogging since – 282 and counting (and more than 670,000 views!). A lot has changed in that 5 years – not necessarily for the U.S. Postal Service but in the social media realm.

 

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Recent Comments

  • 11 hours 45 sec ago
    Hello I dropped off at my local post office a package aparently with no information, no lable or package slip inside. The package is an eBay transaction therefore the item is well describe and...
  • 11 hours 26 min ago
    USPS is terrible. Since amazon decided to use them I now no longer receive anything that does not fit in my mailbox that is sent via the USPS. They clearly take no pride in their work. But what do...

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