The Innovation Unit Dilemma

Innovation is a hallmark of the digital revolution yet for many companies innovation remains hard. The popular book The Innovator’s Dilemma notes that companies often either ignore a disruptive technology or if they recognize it, they try to manage it like their traditional business. The book says companies need to recognize the disruptive technology and then set up a separate unit to manage it.

 

Pushing the Envelope Hits 5-Year Mark

Wow, how time flies. Five years ago we launched our first blog as a way to engage stakeholders and solicit input on important postal topics. We haven’t stopped blogging since – 282 and counting (and more than 670,000 views!). A lot has changed in that 5 years – not necessarily for the U.S. Postal Service but in the social media realm.

 

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Recent Comments

  • 1 day 6 hours ago
    I would appreciate and be grateful for mail being delivered in just three days. As it stands now and with many unacknowledged complaints about opened mail, missing mail, no mail etc..lm lucky to get...
  • 1 day 8 hours ago
    I think the new vehicle should have back up "beepers" to warn people around the truck it's backing. Backup camera and proximity warnings. Environmental controls for heat and A/C...

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