Great Expectations of Online Shopping

As online shopping has become the norm for many Americans, it has brought operational changes to both brick-and-mortar retailers and online retailers. Shipping costs are now a major consideration for companies. Retailers are working to control their shipping costs as their ebusiness grows, with the traditional retailers relying on their extensive network of stores to reduce shipping costs. Instead of shipping goods from centralized warehouses to far-flung customers, major retailers, such as Wal-Mart, Best Buy, and Gap Inc., deliver from stores close to their customers whenever possible.


The Power of Social Media

Anyone who would argue that social media is not a critical communications tool for businesses and organizations probably still listens to 8-track tapes and uses an abacus. Social media – when done right – can increase transparency, facilitate collaboration, promote brand awareness, build community, and help an organization solve problems. A recent audit report from the Office of Inspector General recognizes the U.S. Postal Service’s early efforts in social media, but also cites opportunities for the organization to strengthen its social media presence.


A Labor Day Salute

For many Americans, Labor Day marks the end of summer and a day to grill hot dogs or enjoy the pool one last time before it closes for the season. Labor Day’s history is often overlooked. It was started to salute the social and economic achievement of American workers, and to pay tribute to the contributions workers have made to the strength and prosperity of the country.



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