If you have been to a Post Office with a kiosk, but opted to wait for a clerk instead, what was the basis for your decision?

Postal customers often choose to stand in line at the counter of their local Post Office, even as an open self-service kiosk sits nearby. In some cases, customers might prefer to interact with a window clerk, perhaps to make sure they purchase the right service or because they want to buy a specialty service not available from the automated kiosk.



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  • 11 hours 13 min ago
    I mailed a certified letter to a Govt. office in Washington D.C. on 3/13/2018. It arrived at the WA D.C. Distribution Center 3 days later on 3/16/2018. Since then the tracking shows the letter as...
  • 11 hours 50 min ago
    Paid for two day shipping. It had been 4 days and my package has not arrived at it’s destination. When I punch in tracking all it says is “delayed” with no further details on when it will arrive. It...

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