If you have been to a Post Office with a kiosk, but opted to wait for a clerk instead, what was the basis for your decision?

Postal customers often choose to stand in line at the counter of their local Post Office, even as an open self-service kiosk sits nearby. In some cases, customers might prefer to interact with a window clerk, perhaps to make sure they purchase the right service or because they want to buy a specialty service not available from the automated kiosk.

 

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  • 22 min 52 sec ago
    Thank you for your message. If you believe mail theft was committed by a non-postal employee, please file a complaint with the Postal Inspection Service on their website or call 877-876-2455.
  • 1 hour 35 min ago
    Hi, I'm very lucky to have an excellent post office at 98109. My reason for commenting is the hour+ wait time when I have called USPS. That's an unacceptable wait time. I'm able to...

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