If you have been to a Post Office with a kiosk, but opted to wait for a clerk instead, what was the basis for your decision?

Postal customers often choose to stand in line at the counter of their local Post Office, even as an open self-service kiosk sits nearby. In some cases, customers might prefer to interact with a window clerk, perhaps to make sure they purchase the right service or because they want to buy a specialty service not available from the automated kiosk.


Partnerships for the Ages

The U.S. Postal Service is in the middle of a difficult transition to position itself as a 21st century communications provider. The Postal Service sees new opportunities, but its current cash shortage makes it difficult to invest in modernizing aging facilities and vehicles, or developing new products to serve changing communications and delivery needs. Public-private partnerships (PPPs) are an increasingly popular way for governments to achieve policy goals and develop infrastructure, while shifting short-term financial burdens away from taxpayers and strained government coffers. 


Does a Hybrid Postal Model Have Merit?

A recent study from a Washington think tank argues the U.S. Postal Service should provide only last-mile delivery of mail and open all other aspects of the mail system to competition. The report from the non-partisan Information Technology and Innovation Foundation came to a similar conclusion as an earlier proposal from a group of four mailing industry leaders who released a concept paper that also proposed a public-private partnership with the Postal Service focusing on final delivery. Those authors envisioned that this so-called hybrid model would encourage innovation and efficiency.



Recent Comments

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    I collect mostly foreign philatelic material, but I do collect new issue US stamps in sheet format, in coil format, postal cards and stationery, etc., all new issue items. When I heard about the...
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    I am a stamp collector, and have been on and off for 50 years. when I began to collect again in the early seventies I started a US collection with the intention of getting up to date and then staying...

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