Giving America a Voice

What do you want from your Postal Service? It’s a simple question, yet it is probably one that few citizens have pondered – even as our nation’s policymakers consider how best to reform the U.S. Postal Service. The voice of the American public has largely been absent from the debate about what role the Postal Service should play in meeting modern communications needs.

 

Learning from Lean Six Sigma

Lean Six Sigma is a method used in many large organizations to look for improvements in business efficiency and effectiveness. It relies on a team-based approach to focus on the customer, on removing waste, and on improving processes. The Postal Service and the Office of Inspector General are among the many companies and organizations that use Lean Six Sigma as a continuous improvement tool to try to get at the root of the problem rather than just solve the problems as they arise.

 

Do you think allowing for these new ways to sell and pay for money orders would boost revenue enough to outweigh the risks?

Money orders are a safe and convenient way for customers to make payments or forward cash. This modest and longstanding postal product has quite a notable history. The government established the United States Money Order System in 1864 to allow Union soldiers to send money home to relatives and to reduce the risks associated with sending cash through the mail.

 

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Recent Comments

  • 2 days 15 hours ago
    Do you know if they declared the work on the machine as Mail handlers or clerk work? We are getting on in our plant soon, I believe this is the one.
  • 3 days 11 hours ago
    I love reading these articles about the deployment of high-tech scanning systems. But in the end, it's the people using them that matters. Yesterday, I got a delivery of two packages. The...

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