Zip Into the Future

In 1963, the ZIP Code was introduced by the U.S. Postal Service as a means to deliver mail faster and cheaper. Fifty years later, this system has grown to provide unforeseen benefits as an infrastructure that enables commerce and organizes information. However, the ZIP Code was not universally accepted at the onset. To overcome skepticism from consumers and mailers, the Postal Service launched a creative outreach campaign led by a character called Mr. ZIP.


Your Experience with the Customer Experience

The U.S. Postal Service has a wide spectrum of customers, from businesses and organizations to every household in the United States. Balancing the needs of these customers is no small task, yet satisfying them is essential to the Postal Service’s success. With that in mind, the Postal Service has made improving the customer experience one of the key elements of its strategic goals.



Recent Comments

  • 3 days 11 hours ago
    I collect mostly foreign philatelic material, but I do collect new issue US stamps in sheet format, in coil format, postal cards and stationery, etc., all new issue items. When I heard about the...
  • 4 days 6 hours ago
    I am a stamp collector, and have been on and off for 50 years. when I began to collect again in the early seventies I started a US collection with the intention of getting up to date and then staying...

Monthly Archive