The U.S. Postal Service has a wide spectrum of customers, from businesses and organizations to every household in the United States. Balancing the needs of these customers is no small task, yet satisfying them is essential to the Postal Service’s success. With that in mind, the Postal Service has made improving the customer experience one of the key elements of its strategic goals.
It’s been said the opioid epidemic does not discriminate. Its impact is felt in all communities — rural or urban, big or small, wealthy or poor. As was noted at a recent Senate hearing, nearly every American has been touched in some way by this crisis.
Policymakers are looking to attack...Read More