“Mystery shoppers” sounds like a new reality television series, but it is actually one of the tools the U.S. Postal Service uses to gauge customer service. Mystery shoppers are customers unknown to the retail staff and who fill out evaluations on their shopping experience, which helps determine how well retail units are performing.
If you can one-stop shop for practically every other thing in your life, why not for Inspectors General reports? Well, now you can. And just in time for the holidays!
The Inspector General (IG) community has a new website that creates a single home for thousands of IG reports from across...Read More