“Mystery shoppers” sounds like a new reality television series, but it is actually one of the tools the U.S. Postal Service uses to gauge customer service. Mystery shoppers are customers unknown to the retail staff and who fill out evaluations on their shopping experience, which helps determine how well retail units are performing.
It’s been said the opioid epidemic does not discriminate. Its impact is felt in all communities — rural or urban, big or small, wealthy or poor. As was noted at a recent Senate hearing, nearly every American has been touched in some way by this crisis.
Policymakers are looking to attack...Read More