To Decouple or not to Decouple…

The Postal Service has “coupled” its retail and delivery operations, both managerially and physically, since delivery services were first established almost 150 years ago. Historical patterns, or the needs for delivery service efficiencies, primarily determined the location of physical facilities, which typically house both delivery and retail operations. Demands for postal retail services are changing both geographically and demographically as consumers age and population centers shift.

 

Protecting International Revenues Domestically

In a time when the Postal Service has suffered declines in volume and revenue across many categories, it has turned to the international market. For example, it has seized opportunities, including with China, to increase its overall market share in package and express business. But the Postal Service has to maintain an “international” infrastructure in order to efficiently receive and dispatch this mail flow.

 

Operations and Finance – Allies or Foes?

Let’s take a simplistic view of the Postal Service by dividing it into two groups: Operations and Finance. Operations’ main concern is to make sure mail is delivered and other services are rendered to satisfy customers’ needs. On the other hand, Finance’s responsibility is to ensure that all the information stemming from the Operations side is captured for billing/payment and financial statement reporting purposes. After all, the Postal Service needs to be paid for their good work, doesn’t it?

 

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Recent Comments

  • 1 hour 23 min ago
    Unfortunately the problem will stop or start raising eyebrows when a carrier gets hurt, robbed, beat up or even killed. As carrier I noticed that safety is a myth. They say safety is a priority and...
  • 13 hours 27 min ago
    Why not set the whole delivery clock back? Mail comes to the post office earlier. Clerks sort the mail earlier. PARCELS are up earlier. Carriers get out EARLIER and back off the street earlier. Let...

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