While many posts, including the U.S. Postal Service, are downsizing due to shrinking domestic markets, China Post is aggressively expanding. By the end of 2015, the China Post Group plans to extend universal service to all villages, increase urban residential letterboxes, and add 300,000 jobs. This development presents an opportunity for the Postal Service to partner with China Post to expand the reach of both posts, as the demand for end-to-end solutions between the Chinese and U.S. markets grows.
Although the digital option has grown as a channel for Americans to communicate, purchase, and store personal information, there are drawbacks that leave a significant portion of the population underserved. To meet the population’s needs and “bind the nation together” in a digital world, the Postal Service must modernize its role.
[dropcap style="font-size: 60px; color: #9b9b9b;"]L[/dropcap]ast year Americans spent $155.2 billion in online shopping. This year they are projected to spend more than $190 billion. The delivery of these parcels and packages represent a large revenue opportunity for the U.S. Postal Service, especially if they can improve delivery times, package tracking and increase processing through automation and new technologies. One solution may be the use of radio frequency identification (RFID).