USPS Office of Inspector General

A recent presentation by Deutsche Post describes the German delivery and logistics company’s efforts to transform its retail network. One particularly interesting innovation is self-service Packstations. Like the U.S. Postal Service’s APCs (Automated Postal Centers), these kiosks allow customers to ship packages. However, Packstations also provide 24-hour access for parcel pickup. Customers can register to receive their packages at any packstation in the country. When the package arrives, the recipient receives an e-mail or text message.

Keeping the Mail Safe

As we start a new year, those of us helping on the Office of Inspector General blog thought it would be fun to reflect on the past year and pick our top 10 list of postal stories from 2008. We would like to hear your views. Take a look at the list and tell us what you like or don’t like. Tell us about any stories we missed and add whatever comments you think appropriate. In particular, we would like to know your pick of the top postal story for 2008, so take a minute and vote for the most important story by participating in the poll below.