Merchandise Return Service and Parcel Return Service allow merchants to pay the shipping charges for their customers' returns. Merchandise Return Service is the end-to-end version, and Parcel Return Service provides workshare discounts for mailers willing to pick up the packages within the Postal Service's network. The U.S. Postal Service Office of Inspector General independently audits the efficiency and effectiveness of Postal Service programs such as Merchandise Return Service and Parcel Return Service.
With an organization as large as the U.S. Postal Service, it’s essential to move mail under any contingency, including when postal workers go on leave. Making sure the work gets done requires efficiently shifting personnel, which may mean USPS incurs additional costs, such as having to pay...Read More