The Postal Service requires full addresses on most mail, but this creates unnecessary complications for small local businesses such as pizza parlors and dry cleaners that simply want to send a flyer to every address in the surrounding area. It would be much easier for them to bring a stack of unaddressed mail pieces to the Postal Service and let the Postal Service deliver one to each address.
For any business, customer service is important. It improves the brand image, keeps customers loyal, and provides insights into the customer experience. In the past, customer service operations for a major corporation would involve thousands of service agents to handle calls — from routine...Read More