Six Months of Our Work

As the reporting period for our Spring Semiannual Report to Congress (SARC) came to a close, we found ourselves amid a global health crisis unprecedented for our times.

The infographic gives you an overview of our work from October 1, 2019 through March 31, 2020: For example, 66 audit reports and white papers, with the Postal Service accepting 93 percent of our recommendations; 1,174 investigations that led to 401 arrests and more than $405 million in fines, restitution, and recoveries, more than $77.7 million of which was turned over to the Postal Service.

 

Where’s My Mail?

With three agencies that have “U.S. Postal Service” in their names, and each one having different responsibilities and jurisdictions, it’s no wonder people sometimes aren’t sure where to turn for help with lost, delayed, or damaged mail.

With the Postal Service solely responsible for mail delivery, it’s almost always the one to contact. But some circumstances warrant notifying us here at the OIG, or the U.S. Postal Inspection Service. Our blog infographic illustrates the options, with links and contact information below.

 

Obligated to Serve

Why does the U.S. Postal Service charge the same price for a greeting card going from Washington, D.C., to California as it does from Manhattan to Queens? Because the Postal Service must follow a set of regulations designed to ensure that everyone can send and receive mail at a reasonable price. Those regulations are called the “universal service obligation,” or USO. And it covers many aspects of mail delivery.

 

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