The New Normal

In 2001 First-Class Mail (FCM) hit an all-time peak of 104 billion pieces. Fast forward to today and it is down more than 40 percent.

Well, if you’re a reader of this blog, you also know that despite this, First-Class Mail remains the biggest provider of revenue and contribution (profit that goes to paying the Postal Service’s institutional costs).

 

Knock, Knock! Robot Here!

Imagine receiving a text on your phone saying, “The robot has just arrived with your delivery.” Thanks to on-demand delivery services like Postmates and Deliv, which are making robotic deliveries of food and convenience items in San Francisco and D.C., meeting a package bearing robot at your front door could become routine.

 

Reducing Risk in Contract Extensions

The U.S. Postal Service manages about 30,000 contract actions (awards and modifications), and spends roughly $13 billion on contracts annually. The sheer volume of contracts and the huge dollar amounts involved make it an area to regularly monitor for fraud, waste, and abuse.

It also means USPS contract officers (COs) have a big responsibility given the essential role they play in the contracting process.

 

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