Each year, increased mail and package volume during the U.S. Postal Service’s peak mailing season — November through January — significantly strains the USPS processing and distribution network. And each year, the Postal Service hires temporary employees and leases additional temporary facility...
Read MoreLatest Blog Posts
You’ve likely gone to a post office to mail a parcel to a friend or family member. Sometimes the postal clerk simply weighs the package, and other times the clerk also measures the dimensions. Or perhaps you have used the U.S. Postal Service’s flat-rate boxes and paid the flat fee. Did you ever...
Read More
Our audits of Postal Service operations span different geographies, from national analysis to regional to local issues. While most of our audits are self-initiated, many come from stakeholders including Congress.
In May 2021, the OIG received requests from Maryland Congressmen C.A....
Read MoreLatest Audit Asks
The objective of the audit is to assess the Postal Service’s effectiveness in managing its Recognition and Awards Program, which is intended to recognize employees who have achieved outstanding performance, exhibit superior competence, or have performed some other significant accomplishment. The...
Read More
The Overtime Administration System (OT Admin Tool) is a web-based application designed to simplify overtime administration. The OT Admin Tool is used to administer overtime for employees in the carrier, clerk, mail handler, and motor vehicle services crafts. The Postal Service developed the...
Read More
During fall 2020, the Postal Service initiated a series of phased organizational changes to improve its ability to implement strategies and drive success. As a result of these changes, a reduction-in-force occurred in affected areas for several authorized positions.
When employees leave...
Read MoreTwitter Feed
@ oigusps@lamo79bley Hello, thank you for your message. Regarding your concern, please contact Postal Service Consumer Affai… https://t.co/QD0hEFMlGz
@QuantumsEdge Hello Luke, thank you for your message. Regarding your concern, please contact Postal Service Consum… https://t.co/AWwSGagxlg
It’s that time of year, when mail volumes start to swell with holiday parcels and packages. #USPS is trying a new a… https://t.co/p056QSRVWP
@ClaireJll Hello, Thanks for your message. For employee misconduct, we recommend filing an online complaint with ou… https://t.co/qz5yNpvj3v
@esq_dm Hello Sofie, thank you for your message. Regarding your concern, please contact Postal Service Consumer Aff… https://t.co/LMTvdsDLwB