Recommendation Summary

R - 4-- Incorporate a schedule to verify all acceptance and possession scans are entered into the Product Tracking and Reporting system prior to determining eligibility of refunds and enhance relevant systems to properly evaluate mailings to verify that they are eligible for refunds.

Additional Details
Report Number: 
20-268-R21
Issue Date: 
Tuesday, July 20, 2021
Status: 
Open
Management Response: 
Agree
Management Control: 
N
Fiscal Year: 
2021
Monetary Impact: 
$0