When your priorities include maintaining the security of the mail, you need to ensure that not just your employees, but also your contractors can be trusted. After all, the Postal Service engages thousands of contractors to help its workforce move the mail in various ways. One of which is...
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For any business, customer service is important. It improves the brand image, keeps customers loyal, and provides insights into the customer experience. In the past, customer service operations for a major corporation would involve thousands of service agents to handle calls — from routine...
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A quarter of a century. Twenty-five years. It’s a long time, no matter how you say it. And that’s how long it’s been since we were created. That’s right, on September 30, 1996, President Clinton signed legislation that established us — the U. S. Postal Service Office of Inspector General — as an...
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During fall 2020, the Postal Service initiated a series of phased organizational changes to improve its ability to implement strategies and drive success. As a result of these changes, a reduction-in-force occurred in affected areas for several authorized positions.
When employees leave...
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Post office operations may be suspended for the following reasons: a natural disaster; termination of a lease or rental agreement; lack of qualified personnel to operate the office; irreparable or severe damage to an office; or lack of adequate measures to safeguard the office or its revenue. A...
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The Postal Service has one of the world’s largest computer networks and one of the federal government’s most frequently visited websites at usps.com. Given its large cyber presence, USPS faces ongoing threats and challenges to data and technology systems that facilitate its core function of...
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@ oiguspsOn October 24, 2018, #USPSOIG received the eGiving Award from the Combined Federal Campaign #CFC by the Office of P… https://t.co/e6figMsD5f
@jerec22 Hello Jerec, Thanks for your message. For employee misconduct, we recommend filing an online complaint wi… https://t.co/M1J7qx4k43
@Sh311yL Hello Michelle, thank you for your message. Regarding your concern, please contact Postal Service Consumer… https://t.co/cqhH4dnEXv
Are you a leader with experience planning & conducting complex federal investigations? We have an opportunity for y… https://t.co/WeNGJGdSyu
Our latest audit reports: Sale of the East Hartford, CT, Post Office; Mail Delivery and Customer Service Operations… https://t.co/FVF2800Wpb