Recommendation Summary

R - 3-- Properly account for workhours and workload in manual operations in accordance with Postal Service policy. At a minimum, require facility management to:
Communicate to employees the importance of changing operations on the time clock and of scanning all packages; Place time clocks in areas that are easily accessible and monitor changes daily; Monitor manual package processing operations routinely; Update manual letter and flat volume estimates yearly.

Additional Details
Report Number: 
21-131-R21
Issue Date: 
Tuesday, September 21, 2021
Status: 
Open
Management Response: 
Disagree
Management Control: 
N
Fiscal Year: 
2021
Monetary Impact: 
$395,585,002