Recommendation Summary

R - 5-- Develop and implement a plan to ensure all delayed mail is reported daily in the Customer Service Daily Reporting System and monitor for accuracy. This plan should include providing training to the employees responsible for reporting delayed mail.

Additional Details
Report Number: 
21-194-R22
Issue Date: 
Thursday, November 4, 2021
Status: 
Closed
Management Response: 
Agree
Management Control: 
N
Fiscal Year: 
2022
Monetary Impact: 
$0