Recommendation Summary

R - 3 -- Develop and provide annual customer service training for all retail associates emphasizing their role in the customer experience.

Additional Details
Report Number: 
SAT-AR-18-001
Referenced Report: 
Issue Date: 
Friday, September 28, 2018
Status: 
Open
Management Response: 
Agree
Management Control: 
N
Redacted: 
Disagree
Fiscal Year: 
2018
Monetary Impact: 
$0