Recommendation Summary

R - 5-- Develop and implement a formal process to hold the Terminal Handling Services supplier accountable for notifying Postal Service management when mail is misrouted and documenting the resolution in accordance with the terms of the contract.

Additional Details
Report Number: 
21-201-R21
Referenced Report: 
Not Available
Issue Date: 
Thursday, September 16, 2021
Status: 
Open
Management Response: 
Disagree
Management Control: 
N
Fiscal Year: 
2021
Monetary Impact: 
$0