The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 1-- Develop an action plan to ensure all mail is being delivered in a timely manner. Agree
2018 Electronic Verification System Internal Controls 09/25/2018 MS-AR-18-006 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 U.S. Postal Inspection Service Handling of Suspected Marijuana Packages 03/13/2020 19-014-R20 $0 Open R - 1-- Coordinate with relevant executive agencies, such as the Department of Justice to determine whether the contents of abandoned packages, other than marijuana, can be used as evidence in criminal investigations and update the Administrative Non-Mailability Protocol program policy as need. Agree
2019 U.S. Postal Inspection Service Area Case Management 09/03/2019 OV-AR-19-003 $0 Open R - 2-- Develop controls to ensure periodic reviews of investigative documentation are conducted. Agree
2020 Mail Delivery and Customer Service Operations – New Orleans Central Carrier Station, New Orleans, LA 05/19/2020 20-189-R20 $0 Open R - 3-- Instruct the Postmaster, New Orleans Central Carrier Station to develop a written action plan with specific steps to ensure all supervisors at the New Orleans Central Carrier Station are trained fully and understand all aspects of their positions in order to maximize carrier efficiency and improve carrier return times. Disagree
2020 U.S. Postal Inspection Service Charlotte Division 11/15/2019 19TG013OV000-R20 $0 Open R - 2-- Update policy requiring ammunition to be always secured and limit access to applicable personnel. Disagree
2020 U.S. Postal Inspection Service Handling of Suspected Marijuana Packages 03/13/2020 19-014-R20 $253,613 Open R - 5-- Align Administrative Non-Mailability Protocol program policy with the Inspection Service Manual that requires daily activity documentation to support workhours. Agree
2019 National Security Clearance Program 06/18/2019 OV-AR-19-001 $318,031 Open R - 2-- Complete Position Designation Surveys for personnel possessing national security clearances without a Position Designation Survey on file to determine if the position warrants a clearance. Agree
2020 Review of IT Network Performance 01/17/2020 18TG005IT000-R20 $1,194,166 Open R - 2-- In coordination with Vice President, Information Technology, and Vice President, Facilities, implement a solution, such as sitewide emergency generators, to prevent network connectivity issues and adjust the configuration settings of network devices at the Sacramento Processing and Distribution Center to prevent Hot Standby Router Protocol Instability. Agree
2020 U.S. Postal Service Transportation Cost of Mail Transport Equipment 12/13/2019 19XG007NL000-R20 $1,440,952 Open R - 1-- We recommend the Acting Vice President, Processing and Maintenance Operations, re-evaluate statement of work requirements, including standard performance times to notify intermodal suppliers. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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