The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2018 Western Area Physical Security and Environmental Controls 03/19/2018 IT-AR-18-002 $0 Open R - 3 -- Direct the senior plant manager to implement compensating controls for doors without a functioning card reader Agree
2019 Oversight of the U.S. Postal Service Uniform Program 09/19/2019 SM-AR-19-007 $0 Open R - 2 -- Implement a review process to ensure vendors adhere to quarterly report submission requirements. Determine appropriate actions, to include termination of agreement, for noncompliance. Agree
2019 Virtual Private Network Access 08/19/2019 IT-MA-19-001 $0 Open R - 1 -- Periodically analyze Postal Service contractors with authorized VPN Access to USPS - 2FA access to ensure that they are issued a Postal Service device and make changes as appropriate. Disagree
2018 Export Controls for Outbound Mail at International Service Centers 09/28/2018 FT-AR-18-009 $0 Open R - 4 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2019 Mail Delivery Issues – Ohio Valley District 08/27/2019 DR-AR-19-007 $0 Open R - 2 -- Instruct delivery unit supervisors to properly report occurrences of delayed mail in the Customer Service Daily Reporting System. Agree
2019 Review of Postal Inspection Service Criminal and Administrative Processes – Fort Worth Division 04/19/2019 HR-AR-19-002 $0 Open R - 1 -- Provide refresher training to team leaders regarding investigative documentation requirements and proper case closure procedures. Agree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open R - 4 -- Develop a Mobile Delivery Device warning message/alert to deter carriers from applying street delivery scan events at delivery units. Agree
2019 Deposit by Mail Controls at Selected Mail Processing Facilities 09/12/2019 NO-AR-19-007 $0 Open R - 2 -- Instruct plant management to properly address security deficiencies identified by the Postal Inspection Service, in a timely manner. Agree
2019 U.S. Postal Inspection Service Area Case Management 09/03/2019 OV-AR-19-003 $0 Open R - 2 -- Develop controls to ensure periodic reviews of investigative documentation are conducted. Agree
2019 U.S. Postal Service's Customer Service to Non-English Speaking Customers 11/02/2018 MS-AR-19-001 $0 Open R - 3 -- develop a plan to integrate translations among the web links that revert to English to ensure consistency and continued oversight. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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