The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2021 Timecard Administration 12/09/2020 20-180-R21 $0 Open R - 3-- Procure and test new, automated time collection devices for the Postal Service to implement throughout its facilities. Agree
2022 Overtime Administration System 04/29/2022 21-251-R22 $14,096,661 Open R - 1-- Assess who should be required to use the Overtime Administration System, develop and issue guidance to required users, and provide initial training or refresher training to all required users and track completion of the training. Agree
2022 U.S. Postal Service’s Recognition and Awards Program 05/20/2022 21-263-R22 $10,255,694 Open R - 3-- Develop and communicate examples of what is considered a commendable justification for recognition and awards to all applicable staff responsible for recognition and awards activity and (b) reiterate and train all applicable staff on the requirement “to use appropriate review and control procedures to identify the superior work of individuals, programs, and operational areas.” Agree
2022 Workplace Environment Tracking System (WETS) User Access 05/10/2022 22-099-R22 $0 Open R - 2-- Ensure all cases of workplace harassment that occurred during the system failure are recorded in the Workplace Environment Tracking System. Agree
2022 Postal Service Knowledge Continuity 05/27/2022 21-255-R22 $0 Open R - 1-- Assess whether a standard knowledge continuity plan would enhance institutional knowledge for non-executive employees and implement it as appropriate. Disagree
2022 Workplace Environment Tracking System (WETS) User Access 05/10/2022 22-099-R22 $0 Open R - 1-- Create an after-action report of the Workplace Environment Tracking System access issue documenting how the access issue occurred, corrective actions taken to resolve the problem, impact of the issue on user access and data quality, and any controls and policies implemented to prevent the issue in future. Agree
2022 Shipping Services Contract Compliance 10/19/2021 20-315-R22 $0 Open R - 3-- Develop a mechanism for facilities personnel to report issues and concerns regarding mail packaging from the customer. Agree
2022 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, Indianapolis, IN 06/22/2022 22-091-R22 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Payments to Contract Cleaners 11/12/2021 21-096-R22 $23,428 Open R - 1-- Update and clarify local cleaning polices to include implementing guidelines for specific field situations; and communicate the updated policies and guidelines to postmasters at least annually, given the movement of personnel within the postmaster category. Agree
2022 U.S. Postal Service International Mail Operations and Performance Data 06/02/2022 21-197-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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