The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2023 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, Milwaukee, WI Region 10/17/2022 22-147-R23 $0 Open R - 4-- We recommend the Manager, Wisconsin District, develop and implement a plan to ensure management at the North Milwaukee Station, Waukesha Main Post Office, Dr. Martin Luther King Jr. Station, and Bradley Carrier Annex reviews truck/trailer arrival scanning performance daily and enforces compliance. Agree
2022 Management of Suppliers' Contractual Performance 08/17/2022 21-261-R22 $0 Open R - 3-- Clarify and update specific lessons learned criteria in the Supplying Principles and Practices as to when to conduct and formally document lesson learned workshops that may be in the best interest of the Postal Service. Agree
2022 Unscheduled Leave – Absence Without Leave (AWOL) Status 01/07/2022 21-140-R22 $0 Open R - 2-- Review disciplinary guidance and templates related to absence without leave employees on each district’s website to ensure consistency and, as appropriate, update and communicate guidance. Agree
2023 Key Issues With Channel Partners 10/13/2022 22-069-1-R23 $0 Open R - 3-- Develop mechanisms to directly identify the end shipper for each package and enforce non-compliance. Disagree
2022 Procurement and Management of Cybersecurity Tools 08/25/2022 21-129-R22 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 City Delivery Operations - Nationwide Route Management 02/17/2022 21-127-R22 $0 Open R - 4-- Evaluate the feasibility of replacing manual route evaluation activities with existing delivery systems, data, tools, and technology. Agree
2023 Management Alert - Voyager Fleet Card Program - Internal Controls Issues 10/07/2022 22-006-1-R23 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 State of Cybersecurity 08/15/2022 21-205-R22 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 U.S. Postal Inspection Service's Online Analytical Support Activities 03/25/2022 21-191-R22 $0 Open R - 4-- Modify the Analytics Team’s Standard Operating Procedures to require the Office of Counsel to document its approval of proactive work assignments at the time they are initiated. Agree
2023 Efficiency of Operations at the Atlanta, GA Processing and Distribution Center 11/01/2022 22-179-R23 $0 Open R - 2-- Recommend the Southeast Division Director, Processing Operations, ensure staff are properly trained to direct mail to the proper sorting area and management systematically monitors this function. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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