The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2022 U.S. Postal Service International Mail Operations and Performance Data 06/02/2022 21-197-R22 $0 Open R - 3-- Review the business rules governing USPS.com tracking for international packages to promote clear and accurate messages. Agree
2021 COVID-19 Leave Administration 06/16/2021 21-032-R21 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Alaska Mail Services 09/28/2022 22-090-R22 $0 Open R - 1-- Develop a plan to complete the evaluation and implementation of a solution that will provide visibility over mail movement in Alaska. Agree
2022 Free Matter for the Blind 07/22/2022 22-068-R22 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 U.S. Postal Service's Protection Against External Cyberattacks 08/31/2021 20-277-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 6-- Reiterate to unit management at Southside Station the policy for handling nonmail items. Agree
2022 Improving Service Performance and Mail Processing Efficiencies at Historically Low Performing Facilities 08/08/2022 21-243-R22 $0 Open R - 5-- Create a formalized program to track and provide standardized training for any employee at the 10 facilities who assumes a role as an acting manager or supervisor and consider implementing the program nationwide. Disagree
2023 Efficiency of Operations at the Atlanta, GA Processing and Distribution Center 11/01/2022 22-179-R23 $0 Open R - 5-- Recommend the Southeast Division Director, Processing Operations, and the Southeast Division Director, Logistics Operations, implement strategies to ensure mail from other facilities arrive at the Atlanta Processing and Distribution Center in time to meet scheduled trips to the delivery units. Agree
2022 Mail Delivery, Customer Service, and Property Conditions Review – Select Units, St. Louis, MO Region 08/31/2022 22-115-R22 $0 Open R - 4-- Develop and implement a plan to ensure management at the Saint Peters MPO, Maryville Gardens Station, and Chouteau Station reviews truck/trailer arrival scanning performance daily and enforces compliance. Agree
2022 Replacement of Privately Owned Delivery Vehicles 01/18/2022 20-255-R22 $0 Open R - 2-- Analyze and include the potential financial impact associated with rural route conversions that would not result in cost savings for consideration in future Decision Analysis Reports for vehicle acquisition. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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