The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Datesort ascending Report Number Financial Value Status Recommendation Management Response
2022 U.S. Postal Service’s Recognition and Awards Program 05/20/2022 21-263-R22 $0 Open R - 4-- Review and update existing policies and procedures on the Recognition and Awards Program audit process to ensure the appropriate audit is conducted for the expected program outcomes. Agree
2022 U.S. Postal Service’s Recognition and Awards Program 05/20/2022 21-263-R22 $10,255,694 Open R - 3-- Develop and communicate examples of what is considered a commendable justification for recognition and awards to all applicable staff responsible for recognition and awards activity and (b) reiterate and train all applicable staff on the requirement “to use appropriate review and control procedures to identify the superior work of individuals, programs, and operational areas.” Agree
2022 U.S. Postal Service’s Recognition and Awards Program 05/20/2022 21-263-R22 $483,133 Open R - 2-- Develop a process to identify and follow up on improper awards to ensure that controls are working as designed and employees cannot circumvent controls. Disagree
2022 U.S. Postal Service’s Recognition and Awards Program 05/20/2022 21-263-R22 $24,962,295 Open R - 1-- Improve controls over the awards process to ensure that employees do not have the ability to both submit and approve the same award or submit awards for each other. Disagree
2022 U.S. Postal Service's Implementation of Enterprise Risk Management 05/19/2022 21-235-R22 $0 Open R - 2-- Consider the opportunities for improvement discussed in the report and identify actions to further develop the Enterprise Risk Management program. Agree
2022 U.S. Postal Service's Implementation of Enterprise Risk Management 05/19/2022 21-235-R22 $0 Open R - 1-- Review and update the ERM Operating Charter to reflect the current needs of the organization and implement the revised charter. Agree
2022 Efficiency of Operations at the Seattle, WA, Processing and Distribution Center 05/19/2022 22-094-R22 $0 Open R - 1-- Coordinate with Headquarters Logistics and Human Resources, to identify and implement strategies to increase the number of Postal Vehicle Service drivers at the Seattle, WA Processing and Distribution Center. Agree
2022 San Francisco International Service Center Closure 05/13/2022 21-267-R22 $0 Open R - 2-- Timely communicate their final retail decision to customers and adhere to applicable customer comment requirements. Agree
2022 San Francisco International Service Center Closure 05/13/2022 21-267-R22 $0 Open R - 1-- Coordinate with the Vice President, Regional Processing Operations, Western Area, ensure service and cost impacts for relocating processing and retail operations out of the San Francisco International Service Center are monitored and documented. Agree
2022 Workplace Environment Tracking System (WETS) User Access 05/10/2022 22-099-R22 $0 Open R - 1-- Create an after-action report of the Workplace Environment Tracking System access issue documenting how the access issue occurred, corrective actions taken to resolve the problem, impact of the issue on user access and data quality, and any controls and policies implemented to prevent the issue in future. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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